Data Policy

This Privacy Policy describes how Playcope (Pty) Ltd ("we", "us", or "our") collects, uses, and protects your personal information when you use our AI-powered football predictions platform. By accessing or using Playcope (Pty) Ltd, you consent to the terms of this Policy.

1. Information We Collect

We collect information you provide to us directly, such as when you create an account, subscribe to our services, or contact customer support. This may include your name, email address, payment details, and any other information you choose to share. We also automatically collect usage data (e.g., pages visited, prediction preferences, device data) to enhance your experience and improve our AI predictions.

2. How We Use Your Information

We use the data we collect to provide and improve Playcope (Pty) Ltd's services, deliver personalized predictions, process subscription payments, and communicate with you about updates or promotions. By analyzing aggregated usage patterns, we continuously refine our AI models to offer accurate and relevant football predictions.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share data with trusted third-party service providers who assist in payment processing, analytics, or customer support. These providers are contractually obligated to protect your information and use it solely for the services we authorize.

4. Cookies & Tracking Technologies

Playcope (Pty) Ltd uses cookies and similar technologies to enhance user experience, analyze site traffic, and customize content. You can manage cookie preferences in your browser settings, though disabling cookies may limit certain features of our platform.

5. Data Security

We take reasonable steps to protect your data from unauthorized access, theft, and misuse. However, no online platform can guarantee absolute security. We encourage you to keep your login credentials confidential and secure.

6. Your Rights

You have the right to request access to, or deletion of, the personal information we hold about you. To exercise these rights, please contact us at support@playcope.com.

7. Logos, Images, and Trademarks

Logos, images, and trademarks displayed on Playcope (Pty) Ltd are provided solely for identification and descriptive purposes (e.g., identifying leagues, teams, players, or venues). We do not own any of these visual assets, and no intellectual property rights are claimed over them.

Third-Party Rights: Some images, logos, or branded content may be subject to intellectual property or trademark rights held by third parties, including but not limited to leagues, federations, or clubs. The use of such content may require additional authorization or licensing from the respective rights holders.

Your Responsibility: You are fully responsible for ensuring that your use of any logos, images, or branded content accessed through our platform complies with applicable laws in your country. We decline all responsibility in case of unauthorized use or infringement

No Affiliation: Playcope (Pty) Ltd is not affiliated with, sponsored by, or endorsed by any sports league, federation, team, or brand featured on our platform.

8. Automated Booking Code Generation Service

Playcope (Pty) Ltd offers an automated booking code generation service that allows you to create booking slips for various third-party platforms. Please carefully review the following terms regarding this service:

• Third-Party Service Provider: We act solely as a third-party intermediary that facilitates the generation of booking codes for external platforms. We are not affiliated with, sponsored by, or endorsed by any of these operators. We do not place any wagers on your behalf or operate any gambling services ourselves.
• Your Accounts: To use the generated booking codes, you must have active accounts with the respective platforms. You are solely responsible for maintaining the security and confidentiality of your account credentials. We are not responsible for any unauthorized access to your accounts.
• No Guarantees: While we strive to ensure successful booking code generation, we do not guarantee that all automated bookings will be successful. Factors including but not limited to platform availability, odds changes, match unavailability, or technical issues may prevent successful code generation. We are not liable for failed bookings or any losses resulting from such failures.
• Platform Terms Apply: All actions taken using our generated booking codes are subject to the terms and conditions, rules, and policies of the respective platforms. You are responsible for understanding and complying with these terms.
• Legal Compliance: You must be of legal age in your jurisdiction and comply with all applicable laws. We do not verify your eligibility and assume no responsibility for your compliance with local laws.
• Financial Responsibility: You are solely responsible for all activities conducted using our generated booking codes, including any financial gains or losses. We do not provide gambling advice and our predictions are for informational purposes only.
• Service Limitations: Our automated booking service may be temporarily unavailable due to maintenance, technical issues, or changes to third-party platforms facilitating our process. We reserve the right to modify or discontinue this service at any time without prior notice.

9. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting an update on our website or via email.